Privacy Policy

Information we collect

• Information you provide — name, email, phone, address and any message you send through our contact or pickup-request forms.
• Usage data — pages visited, time on site, referring URL and approximate location, collected through standard analytics.
• Cookies — small files that keep the site working and help us understand how it is used. You can disable cookies in your browser.

How we use your information

• To arrange pickups, deliveries and the laundry services you request.
• To respond to enquiries and keep you updated on your order.
• To improve our website, content and offerings.
• To meet legal and regulatory obligations.

Sharing your information

We do not sell your personal information. We share it only with service providers who help us operate (such as hosting, delivery and analytics providers), and only as needed for them to perform their work, or where required by law.

Data retention

We keep personal information only as long as needed for the purposes described above or as required by law, then delete or anonymise it.

Your rights

You may have the right to access, correct or delete your personal information, or to object to certain processing. To exercise these rights, contact us at hello@freshfoldlaundry.ng.

Security

We take reasonable technical and organisational measures to protect your information. No method of transmission over the internet is fully secure, so we cannot guarantee absolute security.

Changes to this policy

We may update this policy from time to time. The effective date above shows when it was last revised. Material changes will be posted on this page.

Contact us

Questions about this policy or your data? Email hello@freshfoldlaundry.ng. We operate in Lagos · Abuja · Port Harcourt, Nigeria.